Shipping Policy

At Avilia, we aim to deliver your order as quickly and smoothly as possible. Below you'll find everything you need to know about our shipping process.

Shipping Costs

We offer free shipping on all UK orders, with no minimum purchase required.

Taxes & Import Charges

All applicable UK taxes are included in the price you pay at checkout. You will not be charged any additional customs, import, or handling fees when your order is delivered.

Processing Time

Orders are processed within 1–2 business days.

Delivery Time

Once your order has been processed and shipped, delivery to the United Kingdom usually takes 6–8 business days, depending on carrier operations.

Total Delivery Time

7–10 business days (1–2 business days processing + 6–8 business days delivery).

Tracking

As soon as your order has shipped, you'll receive a confirmation email with your tracking number. You can follow your shipment on our tracking page, or via the website of the relevant carrier, such as Royal Mail or Evri.

Delays

While we do everything we can to deliver on time, delays may occasionally occur due to circumstances beyond our control, such as carrier congestion, weather conditions, or unforeseen logistical issues. We appreciate your understanding in these situations.

Contact Information

This online store is operated by: No Days Off

Company address: Wilhelminalaan 47, Hoevelaken 3871GB Netherlands

Chamber of Commerce (KVK): 42145747

VAT Number: NL004932503B81

Email: Info@Avilia.uk

Phone number: +31681770158

Customer Service: Our Customer Service is available Monday to Friday, from 9:00 AM to 5:00 PM (UK time). Our team aims to respond to all inquiries within 24 hours on business days.